Our Services

Tier 1: Strategic Planning & Program Roadmapping

Get Clear. Get Aligned. Build a Program That Works.

Your afterschool program deserves a strong foundation—and that starts with clarity. Tier 1 gives program managers direction, structure, and alignment needed to build a high-quality, mission-driven program.

We partner with you to clarify your vision, set your goals, and create a strategic roadmap that guides everything you do for the first quarter. Through a thoughtful strategic roadmap and collaborative planning, you’ll walk away with a clear vision, measurable goals, and an actionable plan for creating an engaging, consistent, and impactful youth experience.

Perfect for:

  • New or emerging afterschool programs

  • School leaders or nonprofits starting OST initiatives

  • 1st year program managers planning a new  program or refreshing a current one

Outcome:
 A focused, aligned, and confident youth program leader with a clear plan to elevate program quality and youth impact.

  • Service includes:

    • (6) Bi-weekly or (1) monthly coaching calls for 3 months 

      • A Customized Strategic Roadmap ( vision, goals, youth and program outcomes)

      • Program Launch Strategy

      • Staff workflow and responsibilities template

      • 30/60/90-Day Implementation Plan

    • End of summary report (highlights strengths, gaps, and opportunities)

    Additional services:

    Program needs assessment

    Retainer - quarterly check-ins to monitor progress

Tier 2: Program Management Systems & Leadership Coaching

Stronger Systems. Stronger Leaders. Stronger Programs.

Even the best plans fail without the right systems and leadership capacity behind them. Tier 2 focuses on building the internal structures, tools, and coaching support your staff need to run a consistent, well-managed program every day.

We work directly with coordinators, managers, and site-based staff to implement systems that reduce chaos, strengthen communication, and create smooth, predictable operations. Through 1:1 coaching and practical system development, your team gains the confidence and skills to lead with clarity and intention.

Perfect for:

  • Programs struggling with consistency or daily operations

  • District or nonprofit program managers needing more efficiency

  • Site coordinators managing multiple locations

  • Programs that want to increase leadership capacity across sites

Outcome:
 A confident leadership team running a consistent, organized, and sustainable program built on strong systems, not guesswork.

  • Service includes:

    • In-person Program Audit of Processes and Daily Operations

    • Recommendation Report and Implementation Plan

    • Modify leadership and team workflow

    • 6 Monthly Leadership coaching

      • Monthly Systems Review & Optimization

    • 3 Staff workshop series (virtual or in-person) 

Tier 3: Program Quality, Staff Development & Youth Experience

Train Better. Build Better. Deliver a High-Quality Youth Experience.

Your staff are the heartbeat of your program—and Tier 3 is all about equipping them to deliver high-quality, engaging, and meaningful experiences for youth every day.

This tier elevates program quality by strengthening staff skills, improving instructional practices, and redesigning your youth experience to be more engaging, dynamic, and aligned to your program goals. Through customized workshops, observation cycles, and quality improvement planning, your team grows together, and youth feel the difference. This was designed for a year-long contract. 

Perfect for:

  • Established programs ready to scale or improve quality

  • Programs running but plateauing in impact

  • Organizations wanting to enhance staff professional growth

  • Youth organizations preparing for expansion, evaluation, or quality monitoring

Outcome:
 A highly skilled, motivated staff delivering a consistent, engaging, and transformative youth experience that strengthens retention, behavior, and overall program impact.

  • Service includes:

    • 5 Customized Staff Professional Development Workshops

    • Program Quality Observation & Feedback Cycles(Quarterly)

    • Quality Improvement Action Plan (Quarterly)

    • Design Youth Experience Framework (activities, youth leadership roles, engagement strategies)

      • Auditing student activities, feedback, and data 

      • Identify engagement gaps and implement solutions

      • Align activities to developmental and program outcomes 

      • Build or expand leadership roles for youth

    • Tools, templates & implementation support

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